Career path · IT support technician

Infrastructure Pathway: IT support to platform engineering

Ten courses from resetting a password on a helpdesk to running hybrid infrastructure: Windows troubleshooting, networking, Active Directory and PowerShell, Linux, Python scripting, virtualization, Ansible, CI/CD, Azure Local, and platform engineering. Five of the ten include a hosted lab on a real virtual machine.

Starting level
No experience needed
Content time
130 h 10 min
lesson time, from the published courses
Suggested pace
About 20 weeks
planning estimate, at your own pace
Weekly commitment
5–8 hours
suggested study time
Courses
10
Lessons
100
Labs
5
on real virtual machines
Certificate
On completion
Ultiblob-issued, verifiable by serial
Sign in to enrollEmployee sign-in$299.00 · Introductory pricing. Review the current price before checkout.
Three learners at a lab table with laptops and a server on a cart.

Before you start

Is this path for you?

The longest path here, and the one that starts furthest back. It opens with the work of an IT support technician — Windows that will not boot, a printer nobody can reach — and uses that to teach the networking and directory services underneath. From there it turns an administrator into someone who does not repeat themselves: PowerShell and Python, then virtualization, Ansible and CI/CD, and finally hybrid infrastructure with Azure Local. 100 lessons, about 130 hours of lesson content, with graded checks throughout.

Who it is for

  • Career changers starting with no IT background
  • Service-desk and field technicians moving into systems administration
  • Administrators who click through the same task every week and want it automated
  • MSP staff supporting mixed Windows, Linux and hybrid-cloud estates

What you should know

  • Comfortable using a computer and a web browser
  • No prior IT, networking or scripting experience is assumed

What you will need

  • A computer with a current web browser
  • A stable internet connection
  • Lab machines — Windows and Linux — are hosted by Ultiblob; nothing is installed on your own computer

Curriculum

7 stages, in the order the work happens

Stage 1

IT support

  1. IT support

Stage 2

Networking

  1. Networking

Stage 3

Windows and Linux

  1. Windows and Linux

Stage 4

Scripting

  1. Scripting

Stage 5

Virtualization

  1. Virtualization

Stage 6

Automation

  1. Automation

Stage 7

Hybrid cloud and platform engineering

  1. Hybrid cloud and platform engineering

Hands-on

Labs on this path

Each of these courses provisions virtual machines for you on the Ultiblob cluster and opens a console in your browser. The topology below is the published blueprint — roles and operating systems only.

Price and enrollment

$299.00

Introductory pricing. Review the current price before checkout.

  • labs included
  • certificate on completion

Before you decide

What we will not promise

  • A job, a salary, or an employer introduction. We teach and we let you practise; we do not place people.
  • Accreditation. An Ultiblob certificate records what you completed here. It is not an industry certification.
  • Statistics we have not measured. You will not find completion rates, placement rates or student counts on this site until they exist and are audited.

We would rather lose you here than mislead you.

$299.00

introductory price